Effective Date: January 1, 2025
Introduction
Welcome to Pride Adventure Travel (PAT). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you interact with PAT and our website.
Information We Collect
- Personal Information: We collect personal details such as your name, email address, postal address, and phone number when you register for trips, subscribe to our newsletter, participate in promotions, or contact us.
- Payment Information: To process bookings and payments securely, we collect payment-related information, including credit card details. All transactions are handled through third-party payment processors that comply with industry security standards.
- Website Usage Data: We collect non-personal data through cookies and tracking technologies, including IP addresses, browser types, device information, and browsing behaviors on our website. This helps us improve our services and website functionality.
- SMS Information: If you opt into SMS communications, we collect your mobile phone number and track SMS interactions, including messages sent and received, for service-related updates, special offers, and trip notifications.
How We Use Your Information
- Service Provision: To provide travel services, process bookings, send updates, and respond to inquiries.
- Communications: To send newsletters, updates, promotional offers, and travel announcements. You can opt out of marketing emails at any time.
- Payments: To securely process transactions for trip bookings and related services.
- Website Analytics: To analyze website traffic and enhance user experience.
- SMS Communications: To send relevant messages regarding your trips, reminders, and special offers.
SMS Marketing & Compliance
We comply with industry standards for SMS marketing, including TCPA (Telephone Consumer Protection Act) and 10DLC requirements. By opting into SMS messages, you agree to receive automated text messages from us. Standard messaging rates may apply.
- Opting In: You must explicitly provide consent before receiving SMS messages.
- Opting Out: You can unsubscribe from SMS communications at any time by replying "STOP" to any message.
- Data Security: SMS data is securely stored and not shared with third parties outside of our service providers.
Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Trusted third-party service providers who assist in delivering travel services, processing payments, and sending communications.
- Legal authorities if required by law, to protect our rights, or to prevent fraud.
Security Measures
We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, so we encourage users to take appropriate precautions when sharing personal information online.
Your Rights & Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt out of email and SMS communications.
- Request deletion of your personal data (subject to legal and operational requirements).
- Manage cookie preferences via your browser settings.
To make any requests regarding your data, please contact us at admin@prideadventuretravel.com.
Cookies & Tracking Technologies
We use cookies to improve website functionality and track user interactions. You can adjust cookie preferences in your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date.
Contact Us
For any inquiries or concerns about this Privacy Policy or your personal data, contact us at:
Pride Adventure Travel
1546 E. Mariposa Ave.
El Segundo, CA 90245
Email: admin@prideadventuretravel.com