Privacy Policy

Welcome to Pride Adventures, operated by Pride Adventure Travel LLC (“PAT,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with Pride Adventures, our website, and our travel services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information including your name, email address, mailing address, phone number, and travel preferences when you:

• Register for trips
• Submit inquiry forms
• Subscribe to newsletters
• Participate in promotions
• Contact us directly

Payment Information

To process bookings securely, we collect payment related information such as credit card details. All payment transactions are processed through trusted third party payment processors that comply with industry security standards. We do not store full credit card numbers on our servers.

Website Usage Data

We collect non personal data through cookies and tracking technologies, including IP addresses, browser type, device information, and browsing behavior. This information helps us improve website functionality and user experience.

Communications and Mobile Information

If you provide your phone number and explicitly opt in to receive communications from us, we may collect your phone number and maintain records of communications for service related and permitted marketing purposes. This may include SMS messages, phone calls, and artificial or prerecorded voice communications, including AI assisted calls, where permitted by law and where appropriate consent has been provided.

How We Use Your Information

We use your information for the following purposes:

Service Provision

To provide travel services, process bookings, send confirmations, trip updates, and respond to inquiries.

Communications

To send newsletters, travel updates, promotional offers, SMS communications, phone calls, and AI assisted communications where consent has been provided or where otherwise permitted by law.

Payments

To securely process transactions for trip bookings and related services.

Website Analytics

To analyze website traffic and improve our services and user experience.

SMS, Calls, and Automated Communications

If you provide your phone number and opt in to receive communications from Pride Adventures, operated by Pride Adventure Travel LLC, you may receive communications related to:

• Travel inquiries
• Trip availability
• Booking assistance
• Trip reminders
• Occasional promotional updates

These communications may be sent by SMS, phone call, and artificial or prerecorded voice, including AI assisted calls, where permitted by law and where appropriate consent has been provided.

Message frequency may vary. Message and data rates may apply to text messages.

You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance or contact us at info@prideadventures.com.

If you wish to stop receiving phone calls or AI assisted calls, you may contact us at +1 (661) 545-5199 or info@prideadventures.com.

Consent to receive SMS messages, phone calls, artificial or prerecorded voice communications, or AI assisted calls is not a condition of purchase.

We do not sell, rent, trade, or share your mobile number, phone number, SMS consent data, or call consent data with third parties for marketing or promotional purposes. Communication opt in data and consent information will not be shared with third parties except service providers necessary to deliver communications on our behalf.

Carriers are not liable for delayed or undelivered messages.

We comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and 10DLC registration requirements, where applicable.

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

• Trusted third party service providers who assist in delivering travel services, processing payments, hosting our website, and sending communications
• Legal authorities when required by law or to protect our legal rights

Mobile information, phone numbers, and communication consent data will never be shared with third parties for marketing purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Opt out of email communications
• Opt out of SMS communications by replying STOP
• Request not to receive phone calls or AI assisted calls
• Request deletion of your personal data, subject to legal and operational requirements
• Manage cookie preferences through your browser settings

To exercise any of these rights, please contact us at info@prideadventures.com or +1 (661) 545-5199.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality, analyze user behavior, and improve our services. You may adjust cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the updated effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Pride Adventure Travel LLC
1546 E. Mariposa Ave.
El Segundo, CA 90245

Email: info@prideadventures.com
Phone: +1 (661) 545-5199